FAQ
Sandy’s Ultimate Volleyball Trainer System - Is there a money back guarantee?
Yes, There is 30 day money back guarantee if you are not satisfied you may return it with no questions asked.
Sandy’s Ultimate Volleyball Trainer System - Is there a workmanship guarantee?
Yes, If under normal use a part breaks Sethitpass will replace the part at no charge for the first year of purchase is long it was registered with Sethitpass. The users will have to pay the shipping charges.
Sandy’s Ultimate Volleyball Trainer System - Is there product support?
Yes, If under normal use a part breaks Sethitpass will replace the part at no charge for the first year of purchase is long it was registered with Sethitpass. The users will have to pay the shipping charges.
My VB Stats - If the internet connection is not good does it still work?
Yes, there are two versions of My VB Stats
1) the browser version is the main version which can be used with any popular internet browser allowing it to be very portable. This version offers complete functionality. The only drawback is that you must have an internet connection with the secure server.
2) The second version is the mobile version, which is limited to entering game, practice input and view current stats. The rest of the functionality is on the browser version. You must load the current data to the mobile app using an internet connection which but thereafter you can enter and view current stats without the internet connection. You can find the mobile app when available on the Apple, Google Play or Microsoft stores, when available. When the internet becomes again it will automatically update your stats. You must first sign up for the browser version app.sethitpass.com and then mobile version.
My VB Stats - If the internet connection is not good does it still work?
Yes, there are two versions of My VB Stats
1) the browser version is the main version which can be used with any popular internet browser allowing it to be very portable. This version offers complete functionality. The only drawback is that you must have an internet connection with the secure server.
2) The second version is the mobile version, which is limited to entering game, practice input and view current stats. The rest of the functionality is on the browser version. You must load the current data to the mobile app using an internet connection which but thereafter you can enter and view current stats without the internet connection. You can find the mobile app when available on the Apple, Google Play or Microsoft stores, when available. When the internet becomes again it will automatically update your stats. You must first sign up for the browser version app.sethitpass.com and then mobile version.
My VB Stats - Is there two different types of stat input grids?
Yes, There is one input grid for then you are at practice. This grid does gather as much information as the second grid which is the game grid.
My VB Stats - How hard is it to enter games stats?
It is relatively easy to due. The Game grid is divided into errors, points and passing information and setter assists. You enter the player’s jersey number and if it was an error. You are reporting and pressing the add button. If the player earns a point, you press the type of point. If it a kill enter the setter jersey number and press the add button. That is it My VB Stats will automatically keep the score for you. It will keep track of the substations too.
My VB Stats - Can you have just one event practice and record all stats for a year?
Yes, You decided how many events you want information to be stored in.
My VB Stats - Can you have separate stats for school/college team and club?
Yes, My VB Stats allows you to have two different rosters so you can track school/college and club.
My VB Stats - Do you keep my credit card information?
No, We only keep you name and the last 4 digits of the credit card used and email address to identify the transaction.
My VB Stats - Can I cancel my account at any time?
Yes, you can cancel your My VB Stats account anytime.We do not refund your account. When you purchase a yearly subscription, it is a non-refundable event. You have had the opportunity through My VB Stats to try our App for 30 days free to see if you like it or not already.